Frequently Asked Questions

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Frequently Asked Questions

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Merchandise

What is Wavy World?

Wavy World looks to provide our fans with streetwear to either fill out their collection or wear on a day-to-day basis.

Unlike other Brands, Wavy World will constantly look to expand our brand using the current trends and unique designs.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides as all sales are final.

Can I cancel my order?

Please make sure to check your order as all sales are final. 

There are however a few exceptions, this only occurs when there has been a mistake on our end such as sending you the wrong size/shoe. 

In these rare cases, a return or refund can be carried out.

If you have any questions, please don't hesitate to message us as we will be more than happy to help!

Stockofthedeadx

What is Stockofthedeadx?

Stockofthedeadx or SOTDx is the reselling side of Wavy World.

Stockofthedeadx looks to provide our fans/Clients with shoes to either fill out their collection or wear on a day-to-day basis.

Unlike other retailers, Wavy World will constantly look to expand our brand using the reselling section to grow during the start-up of the brand.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides as all sales are final.

Can I cancel my order?

Please make sure to check your order as all sales are final. 

There are however a few exceptions, this only occurs when there has been a mistake on our end such as sending you the wrong size/shoe. 

In these rare cases, a return or refund can be carried out.

If you have any questions, please don't hesitate to message us as we will be more than happy to help!

Are All Items Authentic?

WE DO NOT SELL FAKES

All items sold on stockofthedeadx are 100% authentic and brand new in the original box. (Unless Specified)

Once a pair has been sold, it is sent to our authentication centre where our team of experts check every detail to ensure every pair is genuine and unworn. Once verified, our team sends the pair to the buyer.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Standard Shipping

We aim for delivery within 3-5 business days after your order has been accepted, excluding weekends. All shipping options are fully tracked, and we will send your tracking information via email once your order has dispatched. If you placed an order for multiple items, these may be shipped in separate parcels. If applicable, you will receive a tracking number for each parcel.

Express Shipping

We aim for delivery within 1-2 business days after your order has been accepted. Your order will be eligible for Express Shipping if it has been placed before 14:00 (GMT) on Monday - Thursday.

If placed after this time, we will aim to dispatch your order for delivery on the following business day, which excludes weekends. We will try and get it to you during the weekend, but we cannot guarantee that you will receive the item the next day.

What is our shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do we accept returns?

At the moment, we do not accept returns. Everything listed is vigorously checked. We make sure that the items we sell are authentic, deadstock, undamaged, and exactly as listed.

Please make sure to check your exact size with our sizing chart as all sales are final. There are however a few exceptions, this only occurs when there has been a mistake on our end such as sending you the wrong size or shoe. In these rare cases, a return or refund can be carried out.

If you have any questions, Please don't hesitate to contact us as we will try our best to help!

Do we accept Exchanges?

Yes we do accept exchanges for our merchandise.

You are able to return the product to get either a new item or items of equivalent price.

This does not include any products bought from stockofthedeadx, as all sales are final and we do not accept exchanges.

Competitions

As we grow, we will look to do competitions to give everyone an extra chance of winning these limited-edition sneakers and Merchandise

Nfts

Coming Soon...

Get in touch

Have questions about your order, or a general enquiry?